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Receiving Services

Receiving Services is responsible for the receiving and delivery of shipments for the UCR campus. Receiving handles outgoing campus shipments (freight and small packages) as well.

Receiving Services is located in the UCR Corporation Yard and is open from 8am to 5pm, Monday through Friday. FedEx Express and UPS maintain daily pickups at Receiving Services. FedEx Express has daily package pick up Monday – Friday at 3:00 PM. UPS has daily pick up Monday – Friday between 3:00 and 5:00PM.

We also provide pick-up service for shipments being shipped from campus. If FedEx/UPS does not come directly to your department, please contact us we will pick up your outgoing package.

Receiving Services can assist departments in selecting carriers for their outbound shipments. Some tips that may help:

  • FedEx is UC’s contracted package carrier and departmental accounts receive an 80% discount. Also, we have access to corporate customer assistance.
  • UPS also provides UC users with a discount. We can give you access to UPS CampusShip, their UC user-friendly web application.
  • We also ship with DHL. The USDA requires some research shipments through DHL, and it can be effective for documents to Europe and Asia. DHL pick-ups are coordinated by Receiving Services staff.
Receiving Services Loading Dock with Truck

 

FedEx and UPS Trucks at Receiving Services

FAQ

  • Looking for a package?

    Before inquiring with Receiving Services, we recommend that you track the item. If you are unsure what shipping service was used, simply enter the tracking number into a Google search and it can be found in most cases.

    If you don't have a tracking number please contact us and we will check our internal tracking information. We can search by name, department, and PO#.

    If you are tracking an Office Depot order, please contact Receiving Services, as Office Depot utilizes their own trucks.

  • Addressing packages properly

    SHIPPING ADDRESS INFORMATION For Packages:

    To ensure accurate delivery of your package, please advise the sender/vendor to address the package using the following formats:

    EXAMPLE:

    Responsible person | Title
    University of California, Department or Residence Hall
    Building or room number
    Phone and/or email contact
    3401 Watkins Drive, Riverside, CA 92521


    USPS – United States Postal Service is handled by Mail Services.
    Contact: mailservices@ucr.edu ; Phone: 951-827-6245.


    SHIPPING ADDRESS INFORMATION for letters via USPS:

    University of California, Department or Residence Hall
    Building or room number
    Phone and/or email contact
    900 University Ave., Riverside CA 92521

    Remember to include your return address and ensure addresses are legible. Please try to avoid handwritten addresses.

  • Shipping dry ice

    Central Receiving can assist with outgoing Dry Ice and other Dangerous Goods shipments. Please contact us for more information.

    If you have a Dry Ice shipment, Central Receiving is currently the last pick up in our area as other FedEx locations will not accept Dry Ice.

    Packing and Marking Box Example for Dry Ice